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A Typical
Organisation Structure
is
like
an iceberg.
At one level, there
are clear objectives,
policies,
mission statements, formal procedures,
plant and machinery, contracts, products, services,
financial resources, technical and technological expertise ...
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Often concealed below the surface,
however, are the feelings of its members — such as the
hopes, fears, desires, likes and dislikes, anger or despair —
that help to
shape their
opinions, their attitudes, their values and their informal compacts.
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